Practical Leadership · Book 1
The Difficult Conversations Script Book
Word-for-word scripts for feedback, conflict, raises, and layoffs.
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Inside the book
- 23 ready-to-use scripts for the talks managers avoid
- What to say — and the lines that quietly make it worse
- How to open, hold steady, and close every conversation
The Conversations Toolkit
Fill-in scripts and prep sheets for your next hard talk.
- Editable prep sheets for each scenario
- Before / during / after checklists
- A one-page script you can hold in the room
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